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Detailed Course Information


Fall 2013 Semester
Oct 10, 2015
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ARTG 3461 - Service Design
Addresses the challenges and opportunities in designing human-centered, memorable services. Uses case studies from diverse industries such as healthcare, transportation, banking, and retail. Introduces research and design methods such as scenario mapping, prototyping, and service enactment as means to observe and craft touchpoints throughout the service experience. Prereq. ARTF 2223 and ARTG 3451.
4.000 Credit hours
4.000 Lecture hours

Levels: Undergraduate
Schedule Types: Studio

Art and Design Department

Course Attributes:
UG Col of Arts, Media & Design

Must be enrolled in one of the following Levels:     

Undergraduate level ARTF 2223 Minimum Grade of D- and Undergraduate level ARTG 3451 Minimum Grade of D-

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Release: 8.5.4